Frequently Asked Questions
Everything you need to know about shopping with Bally Global
How long does international shipping take?
Standard international shipping typically takes 7-14 business days. Express options are available at checkout for delivery within 3-5 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a claim.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Are the materials used sustainably sourced?
Bally Global is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable leather alternatives.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible interest-free installments.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as our fits range from slim to oversized.